| Customer Service |
| Submit a trouble ticket or a change request on a 'support' website. Wait. Call the support line and spend minutes in a telephone tree only to get the 'opportunity' to leave a voice message. Wait. Call the support line and get routed to who knows where, talking to a person who doesn't know you and who reads answers from a script in a language that almost resembles English. What if your question isn't in the script? Problem not solved. Sound familiar? Isn't it refreshing to know that there are still companies where you can actually talk to a person who knows and cares about YOU? We're one of those companies. At Advanced Web Systems, all it takes to get an immediate response is a phone call or an e-mail. We take support personally and deliver the kind of dedicated personal service that's almost impossible to find these days. You'll be talking to the person who designed your site, or did the programming, or set up your SEO program. Old-fashioned? Yes. But we've always believed that there's just no substitute for good old-fashioned service. It's pretty simple really. It's the only way to do it. We wouldn't do it any other way. That's one of the reasons our customers remain our customers. |
|
| Selected by Goldline Research as one of the 10 Most DependableTM Web Designers in Texas for the second year in a row. |
 |